Returns Policy

At, we stand behind the quality of our products. If for any reason you are not completely satisfied with your purchase, you may return the items in their original, unopened condition within 14 days from the date of purchase for a full refund.

Return Guidelines:

  1. Products must be returned in their original, unopened condition, with all original packaging, tags, and labels intact.

  2. Customers are responsible for the cost of return shipping.

How to Initiate a Return:

To initiate a return, please follow these steps:

  1. Contact our customer service team at [email protected] or call us at +44(0)1215720150 to request a Return Authorisation (RA) number.

  2. Clearly write the RA number on the outside of the package.

  3. Pack the items securely to prevent damage during transit.

  4. Ship the package to the following address: Returns, Unit 54 Camphill Industrial Estate, John Kempe Way, Birmingham, B14 0HU

Refund Process:

Once we receive your returned items and verify their condition, we will process your refund within 14. The refund will be issued to the original payment method used for the purchase.


Please note that the following items are not eligible for return:

  • Items that have been used, washed, or altered in any way.
  • Products without their original packaging, tags, or labels.
  • Items purchased more than 14 days ago.

Questions or Assistance:

If you have any questions about our returns policy or need assistance with your return, please contact our customer service team at [email protected] or call us at +44(0)1215720150. We are here to help you have a positive shopping experience with us.